Terms of Service

These terms govern your use of Songaroo and any song you order from us. By placing an order you agree to them. If you have any questions before ordering, email songaroomusic@gmail.com.

The service

Songaroo creates custom songs based on the information you provide about the recipient. We combine human songwriting craft with modern AI music tools (currently Suno for music generation and Anthropic's Claude for lyric drafting).

Delivery

• Standard delivery is within 3 days of order.
• We deliver the finished song by email, as an audio file or download link, by the delivery date you select.
• If we are unable to hit your chosen delivery date, we will email you promptly with options.

What you receive

When we deliver your song you receive:

• An audio file (typically MP3 or similar) of the finished track.
• A perpetual, worldwide, royalty-free license to use the song for personal and private purposes: playing at parties, sharing with family and friends, and posting to personal social-media accounts.

What you don't receive

The above is a license, not an assignment of copyright. Specifically:

• You may not resell the song or use it commercially — for example, in advertising, as the soundtrack to a product, or in monetized content — without our written permission.
• Songaroo retains the underlying copyright in the composition and the recording.

Content we won't create

We will not create songs that contain:

• Hate speech, slurs, or content targeting identity
• Sexual content involving minors
• Defamation or doxxing of real people outside the recipient's family
• Content that violates the terms of the AI tools we use

We reserve the right to refuse any order at our discretion. If we decline an order we will issue a full refund.

Payment

Payment is collected at checkout and processed by Stripe. We never see or store your full card number. Refunds (see below) are issued back to your original payment method through Stripe.

Refunds

• Before we start on the song: full refund, no questions.
• After we start, before delivery: partial refund based on the work completed.
• After delivery: we are happy to offer up to two revisions at no charge if the song does not match your intent. Beyond that, refunds are at our discretion.

Accuracy of information; your representations

You represent and warrant that: (a) you are at least 18 years old; (b) you have the legal authority to agree to these terms; (c) you have permission to share details about the recipient and anyone else named in the order (parents, siblings, grandparents, friends, etc.); and (d) the information you submit is accurate and does not violate any law or the rights of any third party.

Indemnification

You agree to indemnify, defend, and hold harmless Songaroo and its owners, employees, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the service; (b) any information you submit, including information about third parties; (c) your breach of these terms; or (d) your infringement, or infringement by any user of your account, of any intellectual-property or other right of any person or entity.

Disclaimer of warranties

THE SERVICE AND ALL SONGS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SONGAROO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SONG WILL MEET YOUR EXPECTATIONS.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SONGAROO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SPECIFIC SONG GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

Governing law

These terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-law principles. Subject to the “Dispute resolution” section below, the state and federal courts located in Wayne County, Michigan shall have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to personal jurisdiction in those courts.

Dispute resolution; binding arbitration; class-action waiver

Please read this section carefully. It requires you to arbitrate most disputes with Songaroo and limits the way you can seek relief from us.

Informal resolution first. Before filing any claim, you agree to try to resolve the dispute informally by emailing songaroomusic@gmail.com with a brief description of the dispute and your contact information. We will try to resolve the dispute with you in good faith. If we cannot resolve it within 60 days, either party may start a formal proceeding.

Binding arbitration. Except for the matters excluded below, any dispute arising out of or related to the service or these terms will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English, by a single arbitrator, and may be conducted in person, by telephone, by video, or based only on written submissions, at your election. Judgment on the award may be entered in any court with jurisdiction.

Class-action waiver. YOU AND SONGAROO EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this class-action waiver is found to be unenforceable, then the entirety of this arbitration section shall be null and void.

Exceptions. The following are not subject to arbitration: (a) claims that may be brought in small-claims court if they qualify; (b) claims for injunctive or equitable relief related to intellectual-property rights; and (c) claims in which either party seeks only non-monetary relief.

Opt-out. You may opt out of this arbitration agreement by emailing songaroomusic@gmail.com within 30 days of first agreeing to these terms, with the subject line “Arbitration Opt-Out” and your full name and the email address used to place your order.

Copyright complaints (DMCA)

If you believe that content on Songaroo infringes your copyright, please send a notice that complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) to songaroomusic@gmail.com. Include: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material that is claimed to be infringing; (d) your contact information; (e) a statement that you have a good-faith belief that use of the material is not authorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner's behalf.

Assignment

You may not assign or transfer these terms or any rights under them without our prior written consent. We may assign these terms, in whole or in part, at any time without notice.

Severability; entire agreement

If any part of these terms is found unenforceable, the rest will remain in effect. These terms, together with our Privacy Policy, are the entire agreement between you and Songaroo regarding the service, and supersede any prior agreements on that subject. Our failure to enforce any provision is not a waiver of that provision.

Electronic communications

By placing an order, you consent to receive communications from us electronically (by email or through the site). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Changes

We may update these terms. The “Last updated” date above reflects the latest version. Material changes will be noted on the site. Continued use of the site after changes means acceptance of the updated terms.

Contact

Questions? Email songaroomusic@gmail.com.